At Ignacio Travels, we are dedicated to delivering your orders quickly and safely, no matter where you are in the world. We strive to ensure a smooth and reliable shopping experience for all our customers.
Worldwide Shipping
We proudly offer worldwide shipping on all our products, ensuring travelers and adventurers everywhere can enjoy our premium Travel Accessories, Camping Gear, Luggage, and Hiking Gear.
Processing Time
All orders are processed within 2 to 4 business days after confirmation. During peak periods or promotional events, processing may take slightly longer, but we always aim to dispatch your items as quickly as possible.
Delivery Time
Delivery times vary depending on your location. Once your order has been shipped, you will receive a confirmation email with tracking details so you can follow your package until it arrives.
Shipping Charges
Shipping costs are calculated at checkout based on your delivery location and order weight. Any applicable fees will be clearly displayed before completing your purchase.
Cash on Delivery
Ignacio Travels operates with a cash-on-delivery (COD) payment method only. Please ensure that someone is available to receive the package and make payment upon delivery.
Order Tracking
Once your order is shipped, we will provide a tracking number via email. You can use this number to monitor your shipment’s progress online.
Incorrect Address
Please double-check your shipping details before completing your purchase. Ignacio Travels is not responsible for delays or non-delivery caused by incorrect or incomplete address information.
Damaged or Lost Packages
If your package arrives damaged or does not arrive within the expected time frame, please contact us at [email protected]. We will investigate the issue and work with you to resolve it promptly.
Contact Us
For any shipping-related questions or concerns, please reach out to us at [email protected].